Disclosures and Complaints for Out-of-State Students

For Academic Programs Leading to Professional Licensure
It is highly recommended that you contact the appropriate licensing agency in your state if you are considering an academic program leading to a professional license as it is your responsibility to understand the requirements in your state of residence as applied to your specific situation.
Online Student Complaint Procedure for Out-of-State Students
Step 1: Out-of-state online students enrolled in Madonna University online courses or degree programs should attempt to resolve any issues or complaints directly with Madonna University. The process for filing a complaint can be found in the Student Code of Conduct. Please try to follow all possible avenues within Madonna University to resolve a complaint before going outside of the university.
Step 2: In the unlikely event that the issue is not resolved internally at Madonna University, and you are residing in a SARA state, pursuant to the SARA Complaint Process, you may file a complaint in the state where you reside.
*The State Authorization Reciprocity Agreement (SARA) is a voluntary agreement that allows states and institutions to offer distance education in other participating states so long as the institution adheres to certain quality and consumer protection standards. More information on SARA can be found here. Michigan is a member of SARA and Madonna University is an approved SARA institution.
Michigan Dept. of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing
Schools and Licensing
PO Box 30018
Lansing, MI 48909
517-241-6806 phone